隐私条款
廣州恒康資訊科技有限公司及其子公司（以下稱為“恒康科技”或“我公司”）尊重您的隱私，並認真的對待個人資訊的安全性。您在使用我公司的產品與/或服務時，基於您的同意、合同關係或者合法利益等適用的法律依據，我公司可能會收集和使用您的相關個人資訊。 恒康科技的隱私政策（以下簡稱“本政策”）向您說明我公司收集的個人資訊及如何使用、保存、共用和轉讓這些資訊，以及為您提供的訪問、更新、刪除和保護這些資訊的方式。
Guangzhou Hengkang Information Technology Co., Ltd. and its subsidiaries (hereinafter referred to as “Hengkang Technology” or “Our Company”) respect your privacy and take the security of personal information seriously. When you use our company’s products and/or services, our company may collect and use your relevant personal information based on your consent, contractual relationship or legal interests, and another applicable legal basis. Hengkang Technology’s privacy policy (hereinafter referred to as “this policy”) explains to you the personal information collected by our company and how to use, save, share and transfer this information, as well as the ways to access, update, delete and protect this information for you.
在您向恒康科技提交個人資訊之前，請仔細閱讀並理解本政策，並經常訪問以瞭解本政策的更新。本政策適用於顯示、鏈接至隱私政策的恒康科技的網站、產品和服務。
Before you disclose to us the personal information to Hengkang Technology, please read and understand this policy carefully, and visit frequently to understand the update of this policy. This policy applies to the websites, products, and services of Hengkang Technology that display and link to the privacy policy.
由於恒康科技提供眾多的產品和服務，本政策可能並不涉及所有可能的個人資訊處理場景，有關產品或服務處理特定數據的說明可能由相關的產品或服務在其專門的隱私政策中進行描述，或者在收集數據時提供的通知中發佈。如對本政策有任何問題，您可隨時發送郵件至 service@hengkangit.com 我公司聯繫。
Since Hengkang Technology provides numerous products and services, this policy may not cover all possible personal information processing scenarios, and the description of specific data processing related to products or services may be described by the relevant product or service in its special privacy policy, or published in the notice provided when the data was collected. If you have any questions about this policy, you can send an email to service@hengkangit.com to contact our company at any time.
本政策將幫助您瞭解以下內容：我公司如何收集和使用您的個人資訊、如何共用、轉讓、公開披露您的個人資訊、訪問和管理您的個人資訊、我公司如何保護和保存您的個人資訊、如何保護兒童的個人資訊、您的個人資訊如何跨境轉移、個人資訊洩露的通知、本政策如何更新、如何聯繫我公司。
This policy will help you understand the following: how our company collects and uses your personal information, how to share, transfer, publicly disclose your personal information, access and manage your personal information, how our company protects and saves your personal information, How to protect children’s personal information, how to transfer your personal information across borders, notification of personal information leakage, how to update this policy, and how to contact our company.
1.如何收集和使用您的個人資訊
“個人資訊”是指與已識別或者可識別的自然人相關的任何數據，可識別的自然人是指尤其比如通過姓名、身份證號、定位數據、網路識別字號以及經濟、文化、社會身份等識別符能夠被直接或間接識別到身份的自然人。
個人資訊會在您使用我公司的產品、服務或網站，或與我公司發生資訊交互時直接或間接的被我公司收集，比如撥打我公司的聯繫電話，創建網站帳號，參與我公司的行銷或推廣活動等是您直接提供給我公司資訊的情況。
我公司收集個人資訊可能用於以下目的： 履行訂單；創建和管理您的帳戶；為您或您的設備進行服務註冊； 提供您請求的服務或功能；為您提供我公司的資訊訂閱；為您的設備提供售後維修服務；提供線上客服諮詢、建議和投訴； 發送重要的涉及安全或升級服務的通知； 分析訪問服務數據，改善我公司的產品和服務； 提供您使用網站或產品的良好體驗； 查看您提交的錯誤記錄，排查產品故障；改善我公司的防損和反欺詐計畫；遵守和執行適用的法律要求；征得您同意的其他用途。
當我公司要將您的個人資訊用於本政策未載明的其他目的時，或將資訊用於不同於您事先同意的目的時，我公司提供產品或服務時會事先徵求您的同意，比如郵件通知、通過彈窗、加黑的字體等方式顯示更新的內容，由您選擇是否同意這種變更。您可以隨時依法撤銷這種同意，但這可能導致您使用產品或服務的功能受到限制。
您充分知曉，依據可適用的法律，以下情形中，我公司收集、使用個人資訊無需征得您的授權同意：與犯罪偵查、起訴、審判和判決執行等法律程式有關的；與國家安全、國防安全有關的；出於維護個人資訊主體或其他個人的重大利益（如生命）有關的；為合法的新聞報導所必需的； 與公共安全、公共衛生、重大公共利益有關的； 法律法規規定的其他情形。
1. Collecting Personal Information
“Personal data” means any information relating to an identified or identifiable natural person, an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal information will be directly or indirectly collected by our company when you use our company’s products, services, or websites, or when you interact with our company’s information, such as dialing our company’s contact number, creating a website account, participating in our company’s marketing or promotional activities, etc. are situations where you directly provide information to our company.
Our company will collect your personal data for the following purposes: fulfilling orders; creating and managing your account; registering you or your device for services; providing the services or functions you request; providing you with our company’s information subscription; for you Provide after-sales maintenance services for the equipment; provide online customer service consultation, suggestions and complaints; send important notices related to security or upgrade services; analyze and access service data to improve our company’s products and services; provide you with a good experience in using the website or products; Check the error records you submitted, troubleshoot product failures; improve our company’s loss prevention and anti-fraud plan; comply with and enforce applicable legal requirements; other uses that you agree to.
When our company wants to use your personal information for other purposes not specified in this policy or uses the information for a purpose different from your prior consent, our company will seek your consent in advance when providing products or services, such as e-mail notification, pop-up windows, blacked fonts, etc. to display the updated content, you can choose whether to agree to this change. You can revoke this consent at any time by the law, but this may result in restrictions on your use of products or services.
You fully understand that by applicable laws, our company does not need your authorization or consent to collect and use personal information in the following situations: related to the criminal investigation, prosecution, trial, and execution of judgments; related to national security and national defense security Relevant; related to safeguarding the vital interests (such as life) of the personal information subject or other individuals; necessary for legal news reports; related to public safety, public health, and major public interests; other circumstances stipulated by laws and regulations.
我公司收集的個人資訊主要有以下幾類：
1) 帳號資訊
當您註冊恒康科技相關的服務帳號時，需要提供用於身份驗證的手機號碼或Email，也可以提供補充資訊，如頭像、昵稱、生日等。當您使用第三方（如微信、QQ等）帳號登錄恒康科技的業務平臺時（您也可以選擇拒絕通過這種方式訪問我公司的產品或服務），經用戶授權，我公司將從第三方伺服器獲取到您的驗證資訊。我公司的伺服器也會保管第三方平臺授予的訪問令牌，在用戶使用的各個具體服務間共用，避免用戶反復登錄第三方伺服器。
2) 訂單資訊
如果您與我公司進行產品購銷或服務時，形成訂單時會需要收集您的收貨地址、收貨人、聯繫電話、郵編、您所購買的商品或服務的資訊。
3) 售後資訊
當您需要我公司提供售後服務時或者當回饋使用中遇到的問題時，我公司會收集您的姓名、電話、故障描述等為您提供售後服務的必要資訊，您可以根據需要的服務專案向我公司提供資訊，比如需要售後郵寄服務時，需要您的郵寄地址及收件人資訊。
4) 其他資訊
部分服務專案或業務通過程中，如恒康科技可能會將用戶的電話、郵箱、地址等資訊保存到的伺服器或郵件系統上，如果用戶不願提供此類資訊，可以拒絕並通知我公司刪除個人資訊。當您在我公司的網站申請求職時，我公司會要求您提供您的工作簡歷。
一種特殊的個人資訊—敏感個人資訊通常被定義為與以下方面相關的任何資訊：個人種族或民族起源、政治觀點、宗教信仰、是否是工會組織成員的數據、個人基因識別數據、生物數據、或涉及健康、性生活或性取向的數據。在某些情況下，個人敏感資訊可能還包括犯罪指控或判決、地理位置資訊、財務和銀行帳號，社會保障號碼、駕照等唯一識別字。對於敏感個人資訊，如果我公司進行收集或處理，如您向我公司購買產品或訂購服務，我公司會收集銀行卡號碼等支付類敏感個人資訊，在這種情況下，我公司會按照適用的法律要求進行處理，比如事先徵求您的同意。
The following categories of personal data are collected by our company:
1) Account Information
When you register for a service account related to Hengkang Technology, you need to provide a mobile number or email for identity verification, and you can also provide supplementary information, such as profile picture, nickname, birthday, etc. When you use a third-party account (such as WeChat, QQ, etc.) to log in to the business platform of Hengkang Technology (you can also choose to refuse to access our company’s products or services in this way), upon user’s authorization, our company will use the third-party server Get your verification information. Our company’s server will also keep the access tokens granted by third-party platforms and share them among the specific services used by users to prevent users from repeatedly logging in to third-party servers.
2) Order Information
If you purchase and sell products or services with our company, you will need to collect your delivery address, consignee, contact number, zip code, and information about the products or services you purchased when forming an order.
3) After-sales Information
When you need our company to provide after-sales service or when you feedback on the problems encountered in use, our company will collect your name, telephone number, fault description, etc. to provide you with the necessary information for after-sales service. You can provide you with the necessary services according to the required service items. Our company provides information, such as when you need after-sales mailing service, you need your mailing address and recipient information.
4) Other Information
Part of the service or business process, such as Hengkang Technology may save the user’s phone number, email address, address, and other information on the server or mail system. If the user does not want to provide such information, you can refuse and notify our company to delete the individual information. When you apply for a job on our company’s website, our company will ask you to provide your job resume.
The following personal data is considered ‘sensitive’ and is subject to specific processing conditions:
• personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs;
• trade-union membership;
• genetic data, biometric data processed solely to identify a human being;
• health-related data;
• data concerning a person’s sex life or sexual orientation.
In some cases, personal sensitive information may also include unique identifiers such as criminal charges or sentences, geographic location information, financial and bank account numbers, social security numbers, and driver’s licenses. For sensitive personal information, if our company collects or processes, such as you purchase products or order services from our company, our company will collect payment-related sensitive personal information such as bank card numbers. In this case, our company will follow the applicable Processing is required by law, such as seeking your consent in advance.
2. 如何共用、轉讓或披露您的個人資訊
為了保證您的個人資訊安全，我公司遵照最小化原則，在遵守適用的法律要求下，共用、轉讓或披露您的個人資訊：
1）我公司有多家子公司，如果業務必要，我公司可能在恒康科技和子公司之間共用您的個人資訊，以便為您提供及時的服務；
2）和我公司授權的業務夥伴共用最少且必要的資訊，以便為您提供服務；
3）在涉及合併、收購、破產清算、資產轉讓或類似的交易時，如涉及到個人資訊轉讓，我公司會要求新的持有您個人資訊的公司、組織繼續受本隱私政策的要求、承諾及安全措施的約束，比如，不會超出上述的個人資訊使用目的，否則我公司將要求該公司、組織重新向您徵求授權同意。
4）我公司認為披露符合任何適用的法律或回應法律程式的情況下，我公司也可能向執法機關/政府機關提供資訊；
對我公司與之共用個人資訊的公司、組織和個人，我公司會與其簽署嚴格的數據處理協議，要求他們按照我公司的安全標準、本政策的要求及相關的保密和安全措施來處理個人資訊。如果我公司共用、轉讓或披露個人資訊的國家沒有與您所在國家有同等程度保護個人資訊的適用法律時，比如從歐洲經濟區轉移到沒有適當個人資訊保護法律的國家時，我公司會按照本政策的第6條進行處理，以保證數據轉移的合法性以及保證您的個人資訊的安全性。
2. How we sharing and disclosing your personal information
In order to ensure the safety of your personal information, our company follows the principle of minimization and complies with applicable legal requirements to share, transfer or disclose your personal information:
1) Our company has many subsidiaries. If the business is necessary, our company may share your personal information between Hengkang Technology and the subsidiaries to provide you with timely services;
2) Share the minimum and necessary information with our authorized business partners to provide you with services;
3) When it involves mergers, acquisitions, bankruptcy liquidation, asset transfers, or similar transactions, if it involves the transfer of personal information, our company will require new companies and organizations that hold your personal information to continue to be subject to the requirements and commitments of this privacy policy And security measures, for example, will not exceed the above-mentioned personal information use purpose, otherwise, our company will require the company or organization to re-seek authorization and consent from you.
4) Our company may also provide information to law enforcement agencies/government agencies if the company believes that the disclosure complies with any applicable laws or responds to legal procedures;
For companies, organizations, and individuals with whom our company shares personal information, our company will sign strict data processing agreements with them, requiring them to process personal information by our company’s security standards, the requirements of this policy, and related confidentiality and security measures. If the country where our company shares, transfers, or discloses personal information does not have the same level of applicable laws protecting personal information as your country, for example, when transferring from the European Economic Area to a country that does not have appropriate personal information protection laws, our company will follow this Article 6 of the policy is processed to ensure the legality of the data transfer and the security of your personal information.
3.訪問和管理您的個人資訊
如果您向我公司提交了個人資訊，請確保這些資訊的準確性，如果您的資訊發生了變化，比如您的送貨地址發生了變化，您有義務及時更新這些資訊。
此外在適用的法律要求的情況下，您可能享有(1)有權訪問我公司持有的您的個人資訊；(2)更新或更正任何您的不准確的個人資訊；(3)拒絕我公司對您的個人資訊的使用；(4)要求我公司限制或刪除您的個人資訊; (5)以及要求我公司轉移您的數據。
在您要求以上權利時，我公司可能需要您提供書面的請求並核實您的身份，一般情況下，我公司將不收取您的任何費用，除非這種請求超出了常規的要求。如果您在訪問和管理您的個人資訊時有任何疑問，可以按照本政策第9條聯繫我公司。
3. Access and Manage Your Personal Information
If you submit personal information to our company, please ensure that the information is accurate. If your information changes, for example, your shipping address changes, you are obliged to update this information in time.
In addition, if required by applicable law, you may be entitled to
(1) Have the right to access your personal information held by our company;
(2) Update or correct any inaccurate personal information;
(3) Reject our company’s use of your personal information;
(4) Request our company to restrict or delete your personal information;
(5) And request our company to transfer your data.
When you request the above rights, our company may need you to provide a written request and verify your identity. Under normal circumstances, our company will not charge you any fees, unless this request exceeds the usual requirements. If you have any questions about accessing and managing your personal information, you can contact our company by Article 9 of this policy.
4.如何保護和保存您的個人資訊
我公司通過加強個人資訊在物理、管理和技術方面的安全保障措施，比如門禁系統、監控系統、加密、匿名或假名化、員工培訓等措施，將努力保護個人資訊不被未經授權地訪問、使用、披露、修改、損壞或丟失及其它的形式的非法處理。我公司的資訊安全政策和程式嚴格按照國家標準進行設計，並會定期進行審核和更新，並通過第三方來檢驗我公司的安全措施，以滿足我公司的業務需求、技術變更和監管要求。
我公司會在法律允許的情況下，保存您的個人資訊，並在相關業務完成時，在不違反適用的法律法規情況下，及時刪除您的個人資訊。您的個人資訊一般保存在業務開展所在地，但也有可能會在您的國家之外進行保存，這和我公司的數據中心所在地相關，我公司會採取措施確保我公司根據本隱私聲明以及數據存儲的位置的適用法律的要求處理我公司收集的資訊。在法律允許或要求的情況下，我公司將告知可對您產生重大風險的個人資訊的丟失、濫用或篡改，以便您採取恰當措施，有效保護您的權利。
4. Protect and Save Your Personal Information
Our company will work hard to protect personal information from unauthorized access by strengthening physical, management, and technical security measures for personal information, such as access control systems, monitoring systems, encryption, anonymity or pseudonymization, and employee training. Use, disclosure, modification, damage or loss, and other forms of illegal processing. Our company’s information security policies and procedures are designed in strict accordance with national standards and will be reviewed and updated regularly, and our company’s security measures will be tested through a third party to meet our company’s business needs, technical changes, and regulatory requirements.
Our company will save your personal information when permitted by law, and delete your personal information promptly when the relevant business is completed, without violating applicable laws and regulations. Your personal information is generally stored in the place where the business is carried out, but it may also be stored outside your country. This is related to the location of our company’s data center. Our company will take measures to ensure that our company is under this privacy statement and data storage. The applicable law of the location requires the processing of the information collected by our company. Where permitted or required by law, our company will inform you of the loss, abuse, or tampering of personal information that may pose a significant risk to you, so that you can take appropriate measures to effectively protect your rights.
5.如何保護兒童的個人資訊
兒童的個人資訊受到特別保護，未經兒童的父母或監護人的同意，恒康科技不會向兒童收集個人資訊。對於經父母或監護人同意而收集的兒童個人資訊，我公司只會在符合當地法律要求，父母或監護人明確同意的情況下，使用或披露此數據。如果恒康科技發現了未事先獲得同意而收集的兒童個人資訊，我公司將立即刪除這些數據。
5. Protect Children’s Personal Information
Children’s personal information is specially protected. Hengkang Technology will not collect personal information from children without the consent of the children’s parents or guardians. For children’s personal information collected with the consent of the parent or guardian, our company will only use or disclose this data in compliance with local legal requirements and the parent or guardian’s explicit consent. If Hengkang Technology discovers children’s personal information collected without prior consent, our company will immediately delete the data.
6.您的個人資訊如何跨境轉移
恒康科技是專注為銷售企業(零售及品牌)提供銷售運營管理智能化、數位化的科技服務公司。一般情況下，我公司將在您使用產品或服務的所在國家/地區處理這些資訊，在我國法律法規的允許的範圍內也可能將您的個人資訊轉移到收集這些資訊之外的國家/地區，這些國家/地區的個人資訊保護法可能不同。無論在哪里處理這些個人資訊，我公司將依法及時告知您傳輸的目的地、接受者等資訊，並採取措施確保符合本政策及所在地適用的法律要求，比如獲得您的同意或簽訂必要的數據轉移合同。
6. Transferring Your Personal Information Across Borders
Hengkang Technology is a technology service company focused on providing sales and operation management with intelligent and digital technology for sales companies (retail and brand). Under normal circumstances, our company will process this information in the country/region where you use the product or service, and within the scope permitted by my country’s laws and regulations, it may also transfer your personal information to a country/region outside of the collection of this information. The personal information protection laws of these countries/regions may be different. No matter where the personal information is processed, our company will promptly inform you of the transfer destination, recipient, and other information by the law, and take measures to ensure compliance with this policy and the applicable legal requirements of the location, such as obtaining your consent or signing the necessary data transfer contract.
7.個人資訊洩露的通知
任何由於駭客攻擊、電腦病毒侵入或發作、因政府管制而造成的暫時性關閉等影響網路正常經營的不可抗力而造成的個人資料洩露、丟失、被盜用或被篡改等，本公司將在您的個人資訊洩露後72小時內向監管機構報告個人數據的洩露情況。當個人資訊洩露可能會給您的權利或自由帶來巨大風險時，我公司將立即通知您，以便您及時採取相關措施保護個人資訊。
7. Notification of Personal Data Breach
Any personal information breach, loss, hacked, or tampering caused by force majeure that affects the normal operation of the network due to hacker attacks, computer virus intrusion or attack, temporary shutdown due to government control, etc., the company will be in your personal information Report the breach of personal data to the supervisory authority within 72 hours after the information is breached. When the disclosure of personal information may bring huge risks to your rights or freedom, our company will immediately notify you so that you can take relevant measures to protect your personal information promptly.
8.隱私政策如何更新
我公司可能會不時更新本隱私政策。如果該隱私政策發生修訂，我公司會及時在官網發佈最新版本。您同意定期訪問這些網頁以瞭解並查看任何此類修訂。如果本政策有重大變更時，我公司會提供更加顯著的方式來通知您，比如郵件、短信、網站彈窗等。重大變更是指本政策中承諾的、與個人資訊處理有關的用戶權利或義務的減少，以及個人資訊處理目的和敏感個人資訊類型的變化，公司的所有者結構發生變化，如收購、兼併、破產等。
8. Privacy policy update
Our company may update this privacy policy from time to time; if the privacy policy is revised, our company will promptly publish the latest version on the official website. You agree to periodically visit these pages to learn about and review any such revisions. If there are major changes to this policy, our company will provide you with more significant ways to notify you, such as emails, text messages, website pop-ups, etc. Significant changes refer to the reduction of user rights or obligations related to personal information processing promised in this policy, as well as changes in the purpose of personal information processing and the types of sensitive personal information, and changes in the company’s ownership structure, such as acquisitions, mergers, and bankruptcies…etc.
9.如何聯繫我公司
如果您對本隱私政策有任何疑問，或者有關於您的個人資訊請求與諮詢，您可以通過發送郵件至service@hengkangit.com和我公司聯繫，我公司將在1個月內答復。
收件人：廣州恒康資訊科技有限公司（行政管理處）
地址：廣州黃埔區廣東軟體科學園F棟301
郵編：510663
9. Contact Us
If you have any questions about this privacy policy or have requests and consultations about your personal information, you can contact our company by sending an email to service@hengkangit.com, and our company will reply within a month.
Recipient: Guangzhou Hengkang Information Technology Co., Ltd. (General Affair Dept)
Address: 301, Building F, Guangdong Software Science Park, 203 Kezhu Road, Luogang District, Guangzhou
Zip code: 510663
Guangzhou Hengkang Information Technology Co., Ltd. and its subsidiaries (hereinafter referred to as “Hengkang Technology” or “Our Company”) respect your privacy and take the security of personal information seriously. When you use our company’s products and/or services, our company may collect and use your relevant personal information based on your consent, contractual relationship or legal interests, and another applicable legal basis. Hengkang Technology’s privacy policy (hereinafter referred to as “this policy”) explains to you the personal information collected by our company and how to use, save, share and transfer this information, as well as the ways to access, update, delete and protect this information for you.
在您向恒康科技提交個人資訊之前，請仔細閱讀並理解本政策，並經常訪問以瞭解本政策的更新。本政策適用於顯示、鏈接至隱私政策的恒康科技的網站、產品和服務。
Before you disclose to us the personal information to Hengkang Technology, please read and understand this policy carefully, and visit frequently to understand the update of this policy. This policy applies to the websites, products, and services of Hengkang Technology that display and link to the privacy policy.
由於恒康科技提供眾多的產品和服務，本政策可能並不涉及所有可能的個人資訊處理場景，有關產品或服務處理特定數據的說明可能由相關的產品或服務在其專門的隱私政策中進行描述，或者在收集數據時提供的通知中發佈。如對本政策有任何問題，您可隨時發送郵件至 service@hengkangit.com 我公司聯繫。
Since Hengkang Technology provides numerous products and services, this policy may not cover all possible personal information processing scenarios, and the description of specific data processing related to products or services may be described by the relevant product or service in its special privacy policy, or published in the notice provided when the data was collected. If you have any questions about this policy, you can send an email to service@hengkangit.com to contact our company at any time.
本政策將幫助您瞭解以下內容：我公司如何收集和使用您的個人資訊、如何共用、轉讓、公開披露您的個人資訊、訪問和管理您的個人資訊、我公司如何保護和保存您的個人資訊、如何保護兒童的個人資訊、您的個人資訊如何跨境轉移、個人資訊洩露的通知、本政策如何更新、如何聯繫我公司。
This policy will help you understand the following: how our company collects and uses your personal information, how to share, transfer, publicly disclose your personal information, access and manage your personal information, how our company protects and saves your personal information, How to protect children’s personal information, how to transfer your personal information across borders, notification of personal information leakage, how to update this policy, and how to contact our company.
1.如何收集和使用您的個人資訊
“個人資訊”是指與已識別或者可識別的自然人相關的任何數據，可識別的自然人是指尤其比如通過姓名、身份證號、定位數據、網路識別字號以及經濟、文化、社會身份等識別符能夠被直接或間接識別到身份的自然人。
個人資訊會在您使用我公司的產品、服務或網站，或與我公司發生資訊交互時直接或間接的被我公司收集，比如撥打我公司的聯繫電話，創建網站帳號，參與我公司的行銷或推廣活動等是您直接提供給我公司資訊的情況。
我公司收集個人資訊可能用於以下目的： 履行訂單；創建和管理您的帳戶；為您或您的設備進行服務註冊； 提供您請求的服務或功能；為您提供我公司的資訊訂閱；為您的設備提供售後維修服務；提供線上客服諮詢、建議和投訴； 發送重要的涉及安全或升級服務的通知； 分析訪問服務數據，改善我公司的產品和服務； 提供您使用網站或產品的良好體驗； 查看您提交的錯誤記錄，排查產品故障；改善我公司的防損和反欺詐計畫；遵守和執行適用的法律要求；征得您同意的其他用途。
當我公司要將您的個人資訊用於本政策未載明的其他目的時，或將資訊用於不同於您事先同意的目的時，我公司提供產品或服務時會事先徵求您的同意，比如郵件通知、通過彈窗、加黑的字體等方式顯示更新的內容，由您選擇是否同意這種變更。您可以隨時依法撤銷這種同意，但這可能導致您使用產品或服務的功能受到限制。
您充分知曉，依據可適用的法律，以下情形中，我公司收集、使用個人資訊無需征得您的授權同意：與犯罪偵查、起訴、審判和判決執行等法律程式有關的；與國家安全、國防安全有關的；出於維護個人資訊主體或其他個人的重大利益（如生命）有關的；為合法的新聞報導所必需的； 與公共安全、公共衛生、重大公共利益有關的； 法律法規規定的其他情形。
1. Collecting Personal Information
“Personal data” means any information relating to an identified or identifiable natural person, an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal information will be directly or indirectly collected by our company when you use our company’s products, services, or websites, or when you interact with our company’s information, such as dialing our company’s contact number, creating a website account, participating in our company’s marketing or promotional activities, etc. are situations where you directly provide information to our company.
Our company will collect your personal data for the following purposes: fulfilling orders; creating and managing your account; registering you or your device for services; providing the services or functions you request; providing you with our company’s information subscription; for you Provide after-sales maintenance services for the equipment; provide online customer service consultation, suggestions and complaints; send important notices related to security or upgrade services; analyze and access service data to improve our company’s products and services; provide you with a good experience in using the website or products; Check the error records you submitted, troubleshoot product failures; improve our company’s loss prevention and anti-fraud plan; comply with and enforce applicable legal requirements; other uses that you agree to.
When our company wants to use your personal information for other purposes not specified in this policy or uses the information for a purpose different from your prior consent, our company will seek your consent in advance when providing products or services, such as e-mail notification, pop-up windows, blacked fonts, etc. to display the updated content, you can choose whether to agree to this change. You can revoke this consent at any time by the law, but this may result in restrictions on your use of products or services.
You fully understand that by applicable laws, our company does not need your authorization or consent to collect and use personal information in the following situations: related to the criminal investigation, prosecution, trial, and execution of judgments; related to national security and national defense security Relevant; related to safeguarding the vital interests (such as life) of the personal information subject or other individuals; necessary for legal news reports; related to public safety, public health, and major public interests; other circumstances stipulated by laws and regulations.
我公司收集的個人資訊主要有以下幾類：
1) 帳號資訊
當您註冊恒康科技相關的服務帳號時，需要提供用於身份驗證的手機號碼或Email，也可以提供補充資訊，如頭像、昵稱、生日等。當您使用第三方（如微信、QQ等）帳號登錄恒康科技的業務平臺時（您也可以選擇拒絕通過這種方式訪問我公司的產品或服務），經用戶授權，我公司將從第三方伺服器獲取到您的驗證資訊。我公司的伺服器也會保管第三方平臺授予的訪問令牌，在用戶使用的各個具體服務間共用，避免用戶反復登錄第三方伺服器。
2) 訂單資訊
如果您與我公司進行產品購銷或服務時，形成訂單時會需要收集您的收貨地址、收貨人、聯繫電話、郵編、您所購買的商品或服務的資訊。
3) 售後資訊
當您需要我公司提供售後服務時或者當回饋使用中遇到的問題時，我公司會收集您的姓名、電話、故障描述等為您提供售後服務的必要資訊，您可以根據需要的服務專案向我公司提供資訊，比如需要售後郵寄服務時，需要您的郵寄地址及收件人資訊。
4) 其他資訊
部分服務專案或業務通過程中，如恒康科技可能會將用戶的電話、郵箱、地址等資訊保存到的伺服器或郵件系統上，如果用戶不願提供此類資訊，可以拒絕並通知我公司刪除個人資訊。當您在我公司的網站申請求職時，我公司會要求您提供您的工作簡歷。
一種特殊的個人資訊—敏感個人資訊通常被定義為與以下方面相關的任何資訊：個人種族或民族起源、政治觀點、宗教信仰、是否是工會組織成員的數據、個人基因識別數據、生物數據、或涉及健康、性生活或性取向的數據。在某些情況下，個人敏感資訊可能還包括犯罪指控或判決、地理位置資訊、財務和銀行帳號，社會保障號碼、駕照等唯一識別字。對於敏感個人資訊，如果我公司進行收集或處理，如您向我公司購買產品或訂購服務，我公司會收集銀行卡號碼等支付類敏感個人資訊，在這種情況下，我公司會按照適用的法律要求進行處理，比如事先徵求您的同意。
The following categories of personal data are collected by our company:
1) Account Information
When you register for a service account related to Hengkang Technology, you need to provide a mobile number or email for identity verification, and you can also provide supplementary information, such as profile picture, nickname, birthday, etc. When you use a third-party account (such as WeChat, QQ, etc.) to log in to the business platform of Hengkang Technology (you can also choose to refuse to access our company’s products or services in this way), upon user’s authorization, our company will use the third-party server Get your verification information. Our company’s server will also keep the access tokens granted by third-party platforms and share them among the specific services used by users to prevent users from repeatedly logging in to third-party servers.
2) Order Information
If you purchase and sell products or services with our company, you will need to collect your delivery address, consignee, contact number, zip code, and information about the products or services you purchased when forming an order.
3) After-sales Information
When you need our company to provide after-sales service or when you feedback on the problems encountered in use, our company will collect your name, telephone number, fault description, etc. to provide you with the necessary information for after-sales service. You can provide you with the necessary services according to the required service items. Our company provides information, such as when you need after-sales mailing service, you need your mailing address and recipient information.
4) Other Information
Part of the service or business process, such as Hengkang Technology may save the user’s phone number, email address, address, and other information on the server or mail system. If the user does not want to provide such information, you can refuse and notify our company to delete the individual information. When you apply for a job on our company’s website, our company will ask you to provide your job resume.
The following personal data is considered ‘sensitive’ and is subject to specific processing conditions:
• personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs;
• trade-union membership;
• genetic data, biometric data processed solely to identify a human being;
• health-related data;
• data concerning a person’s sex life or sexual orientation.
In some cases, personal sensitive information may also include unique identifiers such as criminal charges or sentences, geographic location information, financial and bank account numbers, social security numbers, and driver’s licenses. For sensitive personal information, if our company collects or processes, such as you purchase products or order services from our company, our company will collect payment-related sensitive personal information such as bank card numbers. In this case, our company will follow the applicable Processing is required by law, such as seeking your consent in advance.
2. 如何共用、轉讓或披露您的個人資訊
為了保證您的個人資訊安全，我公司遵照最小化原則，在遵守適用的法律要求下，共用、轉讓或披露您的個人資訊：
1）我公司有多家子公司，如果業務必要，我公司可能在恒康科技和子公司之間共用您的個人資訊，以便為您提供及時的服務；
2）和我公司授權的業務夥伴共用最少且必要的資訊，以便為您提供服務；
3）在涉及合併、收購、破產清算、資產轉讓或類似的交易時，如涉及到個人資訊轉讓，我公司會要求新的持有您個人資訊的公司、組織繼續受本隱私政策的要求、承諾及安全措施的約束，比如，不會超出上述的個人資訊使用目的，否則我公司將要求該公司、組織重新向您徵求授權同意。
4）我公司認為披露符合任何適用的法律或回應法律程式的情況下，我公司也可能向執法機關/政府機關提供資訊；
對我公司與之共用個人資訊的公司、組織和個人，我公司會與其簽署嚴格的數據處理協議，要求他們按照我公司的安全標準、本政策的要求及相關的保密和安全措施來處理個人資訊。如果我公司共用、轉讓或披露個人資訊的國家沒有與您所在國家有同等程度保護個人資訊的適用法律時，比如從歐洲經濟區轉移到沒有適當個人資訊保護法律的國家時，我公司會按照本政策的第6條進行處理，以保證數據轉移的合法性以及保證您的個人資訊的安全性。
2. How we sharing and disclosing your personal information
In order to ensure the safety of your personal information, our company follows the principle of minimization and complies with applicable legal requirements to share, transfer or disclose your personal information:
1) Our company has many subsidiaries. If the business is necessary, our company may share your personal information between Hengkang Technology and the subsidiaries to provide you with timely services;
2) Share the minimum and necessary information with our authorized business partners to provide you with services;
3) When it involves mergers, acquisitions, bankruptcy liquidation, asset transfers, or similar transactions, if it involves the transfer of personal information, our company will require new companies and organizations that hold your personal information to continue to be subject to the requirements and commitments of this privacy policy And security measures, for example, will not exceed the above-mentioned personal information use purpose, otherwise, our company will require the company or organization to re-seek authorization and consent from you.
4) Our company may also provide information to law enforcement agencies/government agencies if the company believes that the disclosure complies with any applicable laws or responds to legal procedures;
For companies, organizations, and individuals with whom our company shares personal information, our company will sign strict data processing agreements with them, requiring them to process personal information by our company’s security standards, the requirements of this policy, and related confidentiality and security measures. If the country where our company shares, transfers, or discloses personal information does not have the same level of applicable laws protecting personal information as your country, for example, when transferring from the European Economic Area to a country that does not have appropriate personal information protection laws, our company will follow this Article 6 of the policy is processed to ensure the legality of the data transfer and the security of your personal information.
3.訪問和管理您的個人資訊
如果您向我公司提交了個人資訊，請確保這些資訊的準確性，如果您的資訊發生了變化，比如您的送貨地址發生了變化，您有義務及時更新這些資訊。
此外在適用的法律要求的情況下，您可能享有(1)有權訪問我公司持有的您的個人資訊；(2)更新或更正任何您的不准確的個人資訊；(3)拒絕我公司對您的個人資訊的使用；(4)要求我公司限制或刪除您的個人資訊; (5)以及要求我公司轉移您的數據。
在您要求以上權利時，我公司可能需要您提供書面的請求並核實您的身份，一般情況下，我公司將不收取您的任何費用，除非這種請求超出了常規的要求。如果您在訪問和管理您的個人資訊時有任何疑問，可以按照本政策第9條聯繫我公司。
3. Access and Manage Your Personal Information
If you submit personal information to our company, please ensure that the information is accurate. If your information changes, for example, your shipping address changes, you are obliged to update this information in time.
In addition, if required by applicable law, you may be entitled to
(1) Have the right to access your personal information held by our company;
(2) Update or correct any inaccurate personal information;
(3) Reject our company’s use of your personal information;
(4) Request our company to restrict or delete your personal information;
(5) And request our company to transfer your data.
When you request the above rights, our company may need you to provide a written request and verify your identity. Under normal circumstances, our company will not charge you any fees, unless this request exceeds the usual requirements. If you have any questions about accessing and managing your personal information, you can contact our company by Article 9 of this policy.
4.如何保護和保存您的個人資訊
我公司通過加強個人資訊在物理、管理和技術方面的安全保障措施，比如門禁系統、監控系統、加密、匿名或假名化、員工培訓等措施，將努力保護個人資訊不被未經授權地訪問、使用、披露、修改、損壞或丟失及其它的形式的非法處理。我公司的資訊安全政策和程式嚴格按照國家標準進行設計，並會定期進行審核和更新，並通過第三方來檢驗我公司的安全措施，以滿足我公司的業務需求、技術變更和監管要求。
我公司會在法律允許的情況下，保存您的個人資訊，並在相關業務完成時，在不違反適用的法律法規情況下，及時刪除您的個人資訊。您的個人資訊一般保存在業務開展所在地，但也有可能會在您的國家之外進行保存，這和我公司的數據中心所在地相關，我公司會採取措施確保我公司根據本隱私聲明以及數據存儲的位置的適用法律的要求處理我公司收集的資訊。在法律允許或要求的情況下，我公司將告知可對您產生重大風險的個人資訊的丟失、濫用或篡改，以便您採取恰當措施，有效保護您的權利。
4. Protect and Save Your Personal Information
Our company will work hard to protect personal information from unauthorized access by strengthening physical, management, and technical security measures for personal information, such as access control systems, monitoring systems, encryption, anonymity or pseudonymization, and employee training. Use, disclosure, modification, damage or loss, and other forms of illegal processing. Our company’s information security policies and procedures are designed in strict accordance with national standards and will be reviewed and updated regularly, and our company’s security measures will be tested through a third party to meet our company’s business needs, technical changes, and regulatory requirements.
Our company will save your personal information when permitted by law, and delete your personal information promptly when the relevant business is completed, without violating applicable laws and regulations. Your personal information is generally stored in the place where the business is carried out, but it may also be stored outside your country. This is related to the location of our company’s data center. Our company will take measures to ensure that our company is under this privacy statement and data storage. The applicable law of the location requires the processing of the information collected by our company. Where permitted or required by law, our company will inform you of the loss, abuse, or tampering of personal information that may pose a significant risk to you, so that you can take appropriate measures to effectively protect your rights.
5.如何保護兒童的個人資訊
兒童的個人資訊受到特別保護，未經兒童的父母或監護人的同意，恒康科技不會向兒童收集個人資訊。對於經父母或監護人同意而收集的兒童個人資訊，我公司只會在符合當地法律要求，父母或監護人明確同意的情況下，使用或披露此數據。如果恒康科技發現了未事先獲得同意而收集的兒童個人資訊，我公司將立即刪除這些數據。
5. Protect Children’s Personal Information
Children’s personal information is specially protected. Hengkang Technology will not collect personal information from children without the consent of the children’s parents or guardians. For children’s personal information collected with the consent of the parent or guardian, our company will only use or disclose this data in compliance with local legal requirements and the parent or guardian’s explicit consent. If Hengkang Technology discovers children’s personal information collected without prior consent, our company will immediately delete the data.
6.您的個人資訊如何跨境轉移
恒康科技是專注為銷售企業(零售及品牌)提供銷售運營管理智能化、數位化的科技服務公司。一般情況下，我公司將在您使用產品或服務的所在國家/地區處理這些資訊，在我國法律法規的允許的範圍內也可能將您的個人資訊轉移到收集這些資訊之外的國家/地區，這些國家/地區的個人資訊保護法可能不同。無論在哪里處理這些個人資訊，我公司將依法及時告知您傳輸的目的地、接受者等資訊，並採取措施確保符合本政策及所在地適用的法律要求，比如獲得您的同意或簽訂必要的數據轉移合同。
6. Transferring Your Personal Information Across Borders
Hengkang Technology is a technology service company focused on providing sales and operation management with intelligent and digital technology for sales companies (retail and brand). Under normal circumstances, our company will process this information in the country/region where you use the product or service, and within the scope permitted by my country’s laws and regulations, it may also transfer your personal information to a country/region outside of the collection of this information. The personal information protection laws of these countries/regions may be different. No matter where the personal information is processed, our company will promptly inform you of the transfer destination, recipient, and other information by the law, and take measures to ensure compliance with this policy and the applicable legal requirements of the location, such as obtaining your consent or signing the necessary data transfer contract.
7.個人資訊洩露的通知
任何由於駭客攻擊、電腦病毒侵入或發作、因政府管制而造成的暫時性關閉等影響網路正常經營的不可抗力而造成的個人資料洩露、丟失、被盜用或被篡改等，本公司將在您的個人資訊洩露後72小時內向監管機構報告個人數據的洩露情況。當個人資訊洩露可能會給您的權利或自由帶來巨大風險時，我公司將立即通知您，以便您及時採取相關措施保護個人資訊。
7. Notification of Personal Data Breach
Any personal information breach, loss, hacked, or tampering caused by force majeure that affects the normal operation of the network due to hacker attacks, computer virus intrusion or attack, temporary shutdown due to government control, etc., the company will be in your personal information Report the breach of personal data to the supervisory authority within 72 hours after the information is breached. When the disclosure of personal information may bring huge risks to your rights or freedom, our company will immediately notify you so that you can take relevant measures to protect your personal information promptly.
8.隱私政策如何更新
我公司可能會不時更新本隱私政策。如果該隱私政策發生修訂，我公司會及時在官網發佈最新版本。您同意定期訪問這些網頁以瞭解並查看任何此類修訂。如果本政策有重大變更時，我公司會提供更加顯著的方式來通知您，比如郵件、短信、網站彈窗等。重大變更是指本政策中承諾的、與個人資訊處理有關的用戶權利或義務的減少，以及個人資訊處理目的和敏感個人資訊類型的變化，公司的所有者結構發生變化，如收購、兼併、破產等。
8. Privacy policy update
Our company may update this privacy policy from time to time; if the privacy policy is revised, our company will promptly publish the latest version on the official website. You agree to periodically visit these pages to learn about and review any such revisions. If there are major changes to this policy, our company will provide you with more significant ways to notify you, such as emails, text messages, website pop-ups, etc. Significant changes refer to the reduction of user rights or obligations related to personal information processing promised in this policy, as well as changes in the purpose of personal information processing and the types of sensitive personal information, and changes in the company’s ownership structure, such as acquisitions, mergers, and bankruptcies…etc.
9.如何聯繫我公司
如果您對本隱私政策有任何疑問，或者有關於您的個人資訊請求與諮詢，您可以通過發送郵件至service@hengkangit.com和我公司聯繫，我公司將在1個月內答復。
收件人：廣州恒康資訊科技有限公司（行政管理處）
地址：廣州黃埔區廣東軟體科學園F棟301
郵編：510663
9. Contact Us
If you have any questions about this privacy policy or have requests and consultations about your personal information, you can contact our company by sending an email to service@hengkangit.com, and our company will reply within a month.
Recipient: Guangzhou Hengkang Information Technology Co., Ltd. (General Affair Dept)
Address: 301, Building F, Guangdong Software Science Park, 203 Kezhu Road, Luogang District, Guangzhou
Zip code: 510663
